Delivery & Returns

Last updated: 16 October 2026

Free UK mainland delivery and 30 days to change your mind. Here is how it works.

Delivery

• Where we deliver: addresses in mainland UK. If you live in Northern Ireland, the Scottish Highlands and Islands, the Isle of Man or the Channel Islands, please email us before ordering.
• Cost: free.
• Timing: orders are dispatched from our UK warehouse and normally arrive within 2 to 4 working days.
• Missing or late parcel: if your order has not arrived within 7 working days, email us and we will look into it straight away.

Returns: 30 days to change your mind

If you are not happy with your order, you can return it within 30 days of delivery for a full refund. The return is free and there are no restocking fees.

How to return

1. Email contact@homeappliances.co.uk with your order number and the item you want to return.
2. We will reply with free return instructions.
3. Pack the item securely, ideally in its original packaging, with all pieces and accessories included.

You may unpack and inspect the item as you would in a shop. If it has been used beyond that, we may reduce the refund to reflect the loss in value, as the law allows.

Refunds

We will refund the full price, including any delivery charge, within 14 days of receiving the item back (or of you showing us proof that you have sent it). The refund goes back to the payment method you used. Your bank may take a few extra days to show it.

Faulty or damaged items

If your item arrives damaged or develops a fault, email us with your order number and, if you can, a photo. We will arrange a free collection and offer a refund, repair or replacement in line with the Consumer Rights Act 2015. Faults are also covered by our 2-year warranty.